I am sorry you are having trouble. This is a simple fix. You can watch the teaching by logging into your account at www.schoolofthespirit.tv with your registered username and password. Once you are logged in, look for the section called “My Courses” at the top of the page. Click on that section to display all the courses you are enrolled in. Once you click on the course banner, scroll down to the bottom of the page and click on course content. This will take you to another page with a video screen which will show you the teachings that have been completed.